Problem Overview CCLM "no data"

Hello,

We are implementing CCLM on Solman SP13.

We followed the configuration guide, all extractors are working fine and we do not have any authorization issues.

When we launch transaction "CCLM", we do not have any data on the "overview" part.

All other parts (library, decommissioning...) are showing data correctly.

We are using IE 10 or 11 and we also tried with chrome and firefox but the issue remains.

Do you have any idea where this problem could come from?

Thanks for your help!

Louise Bariohay.